Flight compensation check: EU and UK rules

Find out whether EU or UK passenger rules cover your delayed, cancelled or overbooked flight, and the fixed amount they set.

Check compensation under EU and UK rules

Answer a few questions about a flight that was delayed, cancelled or where you were refused boarding. This covers only the EU rules (Regulation 261/2004) and the UK rules (UK261).

Where did the flight depart from?
Where did it land?
Where is the airline that operated the flight based?

Look for “operated by” in your booking.

What happened?
How late did you reach your final destination?
How long is the flight?

Every flight between Europe and the Philippines is over 3,500 km.

What reason did the airline give?

How to claim: directly with the airline using its claim form — it is free. Keep boarding passes and receipts. If the airline refuses, you can contact the national enforcement body.

Depending on where you fly and with which airline, you may be entitled to compensation. AirHelp checks eligibility and handles claims for a fee if they win.

Check your flight with AirHelp

Partner link: we may earn a commission. You can also claim directly with the airline.

Official sources: EU: Air passenger rights (Your Europe) · UK: Civil Aviation Authority — delays

Common questions

Do EU rules cover my flight from Manila to Europe?

Only if an EU airline operates it (for example KLM or Lufthansa). A flight from Manila to Amsterdam on a non-EU airline is not covered, but the return from Amsterdam to Manila is covered whichever airline operates it.

Do I need a claims company?

No. You can claim directly from the airline for free. Claims companies such as AirHelp handle the paperwork and keep a fee if the claim succeeds.

What about flights within or from the Philippines?

They may be covered by the Air Passenger Bill of Rights, which the Civil Aeronautics Board (CAB) enforces. This tool does not check it.